UNITED WE STAND
DIVIDED WE FALL
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Since inception, Workability has effectively worked with more than 1 500 companies and treated over 30 000 patients with a 95% return-to-work average. Workability’s growing network of independently-owned, quality-managed rehabilitation units actively addresses all barriers that prevent workers and injured patients getting back to work and back to life.
FROM FRAGMENTED TO INDEPENDENTLY-UNITED
There are currently over 10 000 occupational and physiotherapists in South Africa with a combined medical aid spend of about R3.2 billion. These independent occupational and physiotherapists are fragmented and have no combined data to be able to self-regulate.
To address these challenges the Workability network of independently owned practices have agreed to unite and align their treatment according to recognised guidelines to ensure consistency, quality and cost-effective outcomes.
ACCESS TO PATIENTS
Workability develops products that are marketed to funders and equips network therapist with the tools and training to offer these products and increase referrals to your practice.
STREAMLINED PAYMENTS & PREAUTHORISATION
All preauthorisation for contracted medical aids, COID and other IOD funders is done via the IT system in line with the NHI objectives ensuring streamlined payment from funders.
You will become part of a growing national team committed to best practice, cost effective outcomes and getting people back to work and life. Being part of the network enables practices to interacts with funders at a high-level, providing cost- effective outcome data, and optimised debtor days of network invoices.
PART OF A NATIONAL COMMUNITY
Being part of a national community of like-minded individuals committed to give patients access to affordable, effective and reputable rehabilitation, and supporting each other while attaining this goal.
RUN YOUR PRACTICE FROM ANYWHERE
SUMMARY OF KEY SYSTEM FEATURES
- The system is fully web-based and be can accessed from anywhere there is internet.
- The simple case driven online diary and calendar enables the treating therapist / administrator to book multiple appointments for the client without the need to duplicate the patient information.
- The electronic data warehousing allow practices to store all relevant documentation in an electronic format which are attached to the patient file and complies with all regulations under both the HPCSA and the Data Protection Act.
- Each Medical Practitioner and Staff Member has their own unique Portal.
- The Workability IT System helps Practice Managers to manage the quality of treating therapists by comparing outcomes in relation to national norms and benchmarks.
- Web based patient files are saved on secure ISP protocol servers with POPI proof fire walls and secure back up.
- Simple web searching, easy access to any patient file on any device that has internet access.
- The system allow practices to access ongoing features to monitoring the drivers of the business i.e. daily new referrals, average session numbers, average cost per episode of care, successful outcomes, measurement of patient and distribution between Medical Practitioner, referral trends
- The system gives practices access to standardised report layouts that can be saved and emailed to stakeholders at the touch of a button.
- The system has an electronic case noting ability on each file.
BACK & NECK ASSISTANCE PROGRAM
The Workability Back and Neck Assistance Program (BNAP), targeted at medical funders, has been designed to strategically manage high risk back and neck cases that often end up in surgery. Through early intervention, this program reduces the incidence of radiology, hospitalisation, back and neck surgery, repeat surgery as well as long term reduction in costs associated with back and neck pain such as the use of analgesics and opiates.
The BNAP evidence based, active rehabilitation program provides physiotherapists and occupational therapists with the framework to improve the patient’s pain management techniques and normalise function for patients who have acute, sub-acute, chronic or post-operative back and/or neck pain.
WORK REHABILITATION ASSISTANCE PROGRAM
The Work Rehabilitation Assistance Program (WRAP) has been designed to strategically manage high risk musculoskeletal disorder (MSD) patients that often end up in surgery and/or having ongoing costly medical interventions. Back, neck, hips, knees, hands and shoulders are the biggest MSD cost drivers for medical funders.
The WRAP program provides an early intervention, rehabilitation framework that uses evidence-based clinical care pathways and stratified rehabilitation streams to ensure that the correct patient gets the correct treatment at the correct time in their recovery process.
One out of eight people of working age will have a work absence in a year due to an MSD, which makes MSDs the most prevalent cause of work absence and medical visits worldwide.
In South Africa, the prevalence of musculoskeletal disorders has not been prioritised due to the burden of communicable diseases. However, this focus must and is changing in order to manage the hospital-centric behaviour and increasing cost associated with the years lived with MSD disability.
WHAT MAKES THIS PROGRAM DIFFERENT FROM USUAL CARE?
Studies show that diagnosis alone does not predict medical service needs, length of hospitalisation, level of care or functional outcomes. This means that if we use a medical classification of diagnoses alone, we will not have the information we need for health planning and management purposes.
Over the last decade Workability has developed the WRAP risk stratified framework to focus on a value based, return to work and life outcome as opposed to the current usual care model of impairment focused care. The WRAP framework has been designed using key aspects of the World Health Organisations ICF model, international best practice guidelines and local South African realities.
Patients entering this program will be treated by a multidisciplinary team that interacts with all associated stakeholders, to steer patients towards self-management behaviour in order to improve the patient’s quality of life while reducing the high medical spend.
The stratified approach allows for a predetermined case cost estimate after the first consultation, which can be measured against value based outcomes.